Contact support

Questions about withdrawals, missing payments or anything else? Drop us a message — we reply within 24–48 hours.

Other ways to reach us

Prefer email? Write to

support@novamine.example


Before you ask

  • Check the FAQ first.
  • Withdrawal problems: confirm your FaucetPay email is verified and you hold the payout currency there.
  • Always use the same email for your NovaMine and FaucetPay accounts.
  • We never ask for your password. Never share it.